Refund Policy
Effective Date: July 8, 2025
Thank you for choosing EducationHelp24hr. We aim to provide quality services and support to every user. Please read our refund policy carefully before making any purchase or enrolling in any service.
1. Digital Products and Services
Due to the nature of digital products and online services, all sales are considered final. We do not offer refunds once a purchase is completed unless clearly stated otherwise on the specific service page.
2. Refund Eligibility
Refunds may only be considered under the following conditions:
- Duplicate payment was made by mistake.
- You were charged but did not receive the service or product.
- A technical error prevented you from accessing a paid service, and our support team could not resolve the issue within 7 business days.
3. Non-Refundable Items
The following are not eligible for refunds:
- Instant downloads or study material after access has been granted.
- Consultation or personalized services already rendered.
- Completed quiz registrations or exam fees.
4. Refund Process
If you believe you qualify for a refund, please email us at support@educationhelp24hr.site within 7 days of the original purchase. Include your order number, payment proof, and a clear explanation of the issue.
If your request is approved, the refund will be processed to your original method of payment within 7–14 business days.
5. Contact Us
If you have any questions about this policy, feel free to reach out at:
Email: support@educationhelp24hr.site
We appreciate your understanding and cooperation.